
New You
TERMS OF DELIVERY
Our commitment is to provide you with the most convenient and accessible purchasing and usage experience, regardless of your location. All video assets are delivered as downloadable links in the universally compatible FullHD 1920x1280 AVI format. These files are designed to play on any device, across all operating systems, and with any media player. Furthermore, we offer the flexibility to convert your purchased content into any media format that best suits your needs.
Upon successful completion of your order payment, your digital product will be delivered automatically and instantaneously. The delivery will be made to the email address you specify during the ordering process. We kindly request that you exercise caution when filling out the order form, particularly when entering your email address. Should you not receive your order immediately after payment, please allow a few minutes and check your email's spam or junk folder.
If your product has not been received within one hour of full payment, please confirm the accuracy of the email address provided in your order form. If an error is identified, please contact the site administrator through the contact form provided below.
For orders totaling over $500, we offer the option of delivery on a physical medium (SD card or USB drive) to your designated postal address. To request this service, please specify your delivery address in the order comments. We will subsequently provide you with an email detailing the delivery costs to your region. Upon dispatch of the parcel, a tracking number will be sent to your email address for monitoring its progress.
We accept claims concerning the delivery of digital goods within a 30-day period from the date of their dispatch to your email. If no claim is lodged within this 30-day window, it will be presumed that you are fully satisfied with your purchase, and we will have no further obligations to you.